Terms of service

1. Scope and Provider

These Terms and Conditions (T&C) apply to all orders, purchases, and uses of the website arsmenzi.store, operated by:

Göktan Zafer Arslan – Arsmenzi Nordbergstraße 21 74076 Heilbronn Germany VAT ID: DE 459656198 Email: info@arsmenzi.store

By accessing our services or placing an order, you agree to these T&C.


2. Access and Account

You confirm that you are of legal age and that all information you provide in our shop is correct, complete, and up to date. You are responsible for the security of your login data and may not transfer or sell your account.


3. Products and Representations

We strive to present products accurately. However, colors, sizes, or appearances may vary depending on your device. We do not guarantee that products will exactly meet your expectations.

We reserve the right to:

  • change or discontinue products at any time

  • limit quantities

  • adjust prices


4. Orders and Contract Formation

By placing an order, you submit a binding purchase offer. A contract is only concluded when we confirm your order.

We reserve the right to reject or cancel orders, for example in cases of:

  • payment issues

  • suspected fraud

  • unavailability of goods

Cancellations after acceptance are not guaranteed.


5. Prices, Payment, and Billing

All prices are exclusive of shipping costs, taxes, customs fees, or import duties unless otherwise stated.

You confirm that:

  • your payment information is correct

  • you are authorized to use the chosen payment method

  • the payment will be successfully processed

We may change prices at any time.


6. Shipping and Delivery

Delivery times are estimates, not guarantees. We are not liable for delays caused by:

  • shipping carriers

  • customs

  • force majeure

Risk transfers to you once the package is handed over to the carrier.


7. Right of Withdrawal & Returns

Our right of withdrawal applies according to EU consumer protection laws. You can find full details in our withdrawal policy.


8. Intellectual Property

All content on arsmenzi.store (texts, images, logos, designs, videos, etc.) is the property of Arsmenzi or licensors.

You may not:

  • copy

  • distribute

  • modify

  • publish

  • use commercially

any content without written permission.


9. Use of Third‑Party Tools

We may provide third‑party tools. These are provided “as is,” without warranty. Use is at your own risk.


10. External Links

Our website may contain links to third‑party providers. We assume no responsibility for their content, products, or privacy practices.


11. Relationship with Shopify

arsmenzi.store is operated via Shopify. All purchases are made directly with Arsmenzi, not with Shopify. Shopify is not responsible for:

  • purchases

  • damages

  • losses

  • claims


12. Data Protection

Your data is processed according to our privacy policy. Since Shopify hosts our platform, data is also processed by Shopify.


13. Feedback

When you submit feedback, you grant us a worldwide, perpetual, royalty‑free license to use it.

You confirm that:

  • you own all rights to the feedback

  • your feedback does not violate third‑party rights

  • your feedback contains no harmful content


14. Prohibited Uses

You may not use our services for:

  • illegal purposes

  • fraud

  • spam

  • intellectual property violations

  • transmitting malware

  • scraping, bots, automated tools

  • bypassing security measures

We may suspend accounts immediately in case of violations.


15. Agents (Bots, AI Tools)

Automated systems may only access our services if they identify themselves correctly and follow our rules. Violations lead to suspension.


16. Termination

We may terminate your access at any time without notice. Payment obligations remain.


17. Disclaimer of Warranties

All services and products are provided “as is.” We do not guarantee:

  • error‑free operation

  • availability

  • suitability for specific purposes


18. Limitation of Liability

We are not liable for:

  • lost profits

  • data loss

  • indirect damages

  • consequential damages

  • delays

  • downtime

Our liability is limited to the purchase price of the affected product.


19. Indemnification

You indemnify Arsmenzi from all claims resulting from:

  • violations of these T&C

  • legal infringements

  • misuse of our services


20. Severability Clause

If any provision is invalid, the rest of the T&C remain valid.


21. Entire Agreement

These T&C replace all previous agreements.


22. Assignment

You may not transfer your rights. We may transfer our rights at any time.


23. Applicable Law

German law applies. Jurisdiction is Heilbronn, Germany.


24. Changes to the T&C

We may change these T&C at any time. The current version is always available on our website.


25. Contact

Arsmenzi Owner: Göktan Zafer Arslan Nordbergstraße 21 74076 Heilbronn Germany Email: info@arsmenzi.store